a year ago
21
17
Posted On: September 25th 2025, 02:32 pm
I was out and about yesterday and stopped at this place for lunch (and cocktails), living on the edge with the day drinking.
Absolutely lovely place, super chilled and relaxed with the nicest waiter I think I've ever met (more on him later). It's one of those quirky restaurants with house rules - one being you have to drink with your left hand otherwise buy the whole place drinks... I sipped straight from the straw without touching my drink mostly because I kept forgetting!
We were welcomed the moment we walked in, by a very friendly waitress named Beyonche - yip, quite the conversation starter. Named by a drunk auntie in the delivery room.
Our wonderful waiter, Brooklyn has to be one of the most sincere and friendliest people I've come across - constantly checked in on us without being smothering, anticipated needs before we had to ask and a natural in customer service. In fact, all the staff we came into contact with were nice.
We all ordered pizzas which were great, had the leftovers for lunch today :)
Had another cocktail and some milkshakes - Salted Caramel (yum!).
When we asked for the bill, we were informed that a 10% gratuity fee is automatically added to the bill... 🤔 There were only 3 of us.
Hmm... service was worth 20% no doubt but yet another cheeky restaurant move of automatically adding a tip.
Did it ruin our experience? No.
Would we go back? Yes.
This leaves me wondering if this is going to become the norm in hospitality.
#hospitalityindustry #restaurantlife #restaurantindustry #marketingmanager #marketingstrategies #businesstip #foodmarketing #restaurantmarketing #restaurants #cocktailgram #coffeeplease #pizzaislife #foodtrip
Absolutely lovely place, super chilled and relaxed with the nicest waiter I think I've ever met (more on him later). It's one of those quirky restaurants with house rules - one being you have to drink with your left hand otherwise buy the whole place drinks... I sipped straight from the straw without touching my drink mostly because I kept forgetting!
We were welcomed the moment we walked in, by a very friendly waitress named Beyonche - yip, quite the conversation starter. Named by a drunk auntie in the delivery room.
Our wonderful waiter, Brooklyn has to be one of the most sincere and friendliest people I've come across - constantly checked in on us without being smothering, anticipated needs before we had to ask and a natural in customer service. In fact, all the staff we came into contact with were nice.
We all ordered pizzas which were great, had the leftovers for lunch today :)
Had another cocktail and some milkshakes - Salted Caramel (yum!).
When we asked for the bill, we were informed that a 10% gratuity fee is automatically added to the bill... 🤔 There were only 3 of us.
Hmm... service was worth 20% no doubt but yet another cheeky restaurant move of automatically adding a tip.
Did it ruin our experience? No.
Would we go back? Yes.
This leaves me wondering if this is going to become the norm in hospitality.
#hospitalityindustry #restaurantlife #restaurantindustry #marketingmanager #marketingstrategies #businesstip #foodmarketing #restaurantmarketing #restaurants #cocktailgram #coffeeplease #pizzaislife #foodtrip
Comments (17)
a year agoviralon.in
Yesss to the quirky rules, and double yesss to living on the edge with a straw! You had us at Beyonche and left us at the automatic gratuity. Great service like that from Brooklyn should be celebrated, not mandated.
a year agowemarketsmart
You’ve captured the kind of experience that builds brand loyalty: not just good food, but unforgettable service and personality. Brooklyn and Beyonche deserve their own highlight reel.
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