
21 hours ago@thebaklavabox @jagograhakjago Extremely disappointing and unacceptable customer service! I placed an order (#339535) worth ₹2,000 on 30 October 2026. Your website promises delivery within 3–5 days. However, after taking full payment, you are now telling me that the order will NOT be delivered for another 7 days, and REFUND IS ALSO BEING REFUSED! This is a box of sweets, not furniture! Sweets are perishable products. What is the point of receiving them after the occasion is over or when they are no longer fresh? You are neither fulfilling your delivery commitment nor offering a refund. Your team is also not answering calls. Customers are not asking for charity or bheek. We are asking for the products we paid for or a legitimate refund. Bheek mat maango, customers’ money mat roko, and learn to honour your commitments! If this issue is not resolved immediately, I will escalate the matter to the National Consumer Helpline and pursue a formal consumer complaint for deficiency in service and unfair trade practices. Deliver my order immediately or issue a FULL REFUND. @jagograhakjago
