17 days ago
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Posted On: October 19th 2026, 03:07 pm
Five stage gates before the deal desk. Where could agents help? 🤔
That’s the sales process Gabriel Rybicki, Head of PMO at Designed Conveyor Systems, first looked at when exploring Agentforce Operations.
As he explains in this clip, the possibilities extended beyond sales. The ability to monitor people and agents within a process offered a way to see when input was needed, when someone had to take the next step, and how agents were performing.
For teams exploring a similar approach, that’s a useful place to start: understand the workflow, identify the handoffs, and define the guardrails needed to trust the output.
👇 Hear it from Gabe in the video below. Stay tuned, the full DCS customer story drops soon!
#Salesforce #AgentforceOperations #CustomerStories #OSFDigital
That’s the sales process Gabriel Rybicki, Head of PMO at Designed Conveyor Systems, first looked at when exploring Agentforce Operations.
As he explains in this clip, the possibilities extended beyond sales. The ability to monitor people and agents within a process offered a way to see when input was needed, when someone had to take the next step, and how agents were performing.
For teams exploring a similar approach, that’s a useful place to start: understand the workflow, identify the handoffs, and define the guardrails needed to trust the output.
👇 Hear it from Gabe in the video below. Stay tuned, the full DCS customer story drops soon!
#Salesforce #AgentforceOperations #CustomerStories #OSFDigital
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