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Carrie Campbell

@carrieonculture

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Speaker | SVP, Evergreen at Boston Red Sox 🧡 Hospitality as a way of being 🔹 Culture & recognition strategist 💬 DM for keynotes/workshops 🐝

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Adventuring in Utah with the love of my life. Nothing better. ♥️🌟 by @carrieonculture

I love National Housekeeping Week. ❤️

And I also wish we didn’t need it.

I LOVE that our industry takes this week to intentionally celebrate the incredible housekeeping professionals who work so hard, often behind the scenes, to create the experiences our guests enjoy every day.

Celebrate them. Make a fuss. Say thank you. Make them feel special. They deserve ALL of it.

But then…keep going.

Because appreciation shouldn’t live on a calendar.

The smallest moments of recognition can have the biggest impact. Use someone’s name. Notice the effort. Leave the note. Say the thank you. Tell someone specifically why they matter.

This week, let’s celebrate the heck out of our housekeeping teams and love them up!

And next week? Let’s make sure they still know how much they matter. ❤️

#NationalHousekeepingWeek #Hospitality #EmployeeRecognition #Gratitude #KudosToCulture by @carrieonculture

ASAE Annual 2026, you were a GOOD one. ❤️

@visitindy absolutely rolled out the red carpet for us. From getting to experience the @indianapolismotorspeedway (and actually riding in the cars!), to incredible keynote sessions, meaningful conversations with clients and colleagues on the show floor, and proudly selling our beautiful city with @meetbostonusa …this week was full.

And what a way to close it out at @lucasoil.stadium. 🏟️

But as always, my favorite part is the people.

The conversations. The connections. The old friends and the new ones. The people who work incredibly hard to create experiences, bring people together, welcome visitors into their cities and make this industry so special.

I love my job.
I love this industry.
And I really, really love the people who serve this community. ❤️

Thank you, Indy, for showing us what hospitality looks like. You made us feel incredibly welcome.

Until next time! ✈️

#ASAEAnnual #ASAE2026 by @carrieonculture

I have a thing I do. ❤️

I carry these little heart-shaped stones with me, and when someone takes care of me …. a server, bartender, housekeeper, anyone working in hospitality. I leave one behind with a thank-you note and, of course, a gratuity.

It’s a tiny gesture. A little rock. A few words.

But the message behind it is bigger:

I see you.
I value you.
I appreciate what you did for me today.

So much of hospitality happens quietly. The perfectly made bed. The refilled water glass. The warm welcome. The person who notices what you need before you ever have to ask.

And sometimes, the people who spend their days taking care of everyone else deserve a reminder that their effort was noticed.

Recognition doesn’t have to be grand.
It doesn’t have to cost much.
It just has to be genuine.

A little gratitude can go a long way. ❤️

#Gratitude #Recognition #Hospitality #EmployeeAppreciation #kindnessmatters♥️ by @carrieonculture

Excited to be joining the @tripleseat community at IGNITE on August 25 & 26th @encorebostonharbor. Join me in a session where we will talk about how our energy makes an impact….and the ripple effect we have as leaders. Hope to see you there! by @carrieonculture

Quick 24 hours in Barcelona with my love….such a fun and beautiful city - needed more time!! by @carrieonculture

When the hospitality industry talks about culture, one name is always part of the conversation.

Carrie Campbell. @carrieonculture

From leading one of the country’s most iconic hospitality operations at @fenwaypark for the Boston @redsox to inspiring audiences across the country as a keynote speaker, Carrie has helped redefine what people-first leadership looks like for @evergreenfenway.

Her influence reaches far beyond one organization. It lives in the leaders she develops, the teams she inspires, and the cultures she helps create, everywhere she goes.

We’re incredibly proud to welcome Carrie to ASCEND.

Only at @ascendtheconference
Powered by @icacater
Founding Partner @growcateringfoundation by @carrieonculture

So much fun today @sailboston Parade of Sail. Thank you @conventures and @meetbostonusa ⛵️♥️ by @carrieonculture

May had her way with me.

This month included a keynote in Dallas, MLA golf tournament,a funeral, Mother’s Day Draf brunch with Madeleine, a major event in New York City, hosting my brother and sil, dinner with my bestie, countless meetings, a keynote in Boston, a lot of miles, a lot of work, and a few moments where I wondered what day it was.

It was one of those months that held everything at once.

The highs. The heartbreak. The hustle. The laughter. The people.

I’m ending May tired, grateful, and reminded that a full life isn’t always a balanced one. Sometimes it’s just saying yes to what matters and doing your best to keep up.

Here’s to the moments, the memories, and the people who made this month what it was. ❤️

#MayRecap #LifeLately #GratefulHeart #HospitalityLife #CarrieOnCulture by @carrieonculture

The Serve pillar brings together leaders who understand that hospitality starts with people.

These speakers are leading conversations around culture, team development, guest experience, emotional intelligence, mental health, leadership under pressure, and what it takes to build environments where people can truly thrive.

PRESTON
CARRIE
MATT
JAMIE
COLLEEN
CHRIS
DAVID

Because exceptional hospitality is created by teams who feel supported, valued, and connected to the work they do.

These are the minds shaping what people-first leadership looks like in modern hospitality.

Summarize with us at @ascendtheconference in Savannah, July 19-21 at @perrylanehotel

#ascend2026
#ascendsavannah
#ascendeducation
#growfoundation
#culinarylearningjourneys by @carrieonculture

Recognition doesn’t always have to be loud.

Sometimes it looks like a handwritten note.
Sometimes it sounds like “thank you.”
And sometimes… it’s a tiny heart-shaped stone left behind for someone who made you feel cared for.

Mick and I have started leaving these for people in hospitality… the servers, bartenders, housekeepers, anyone whose work is rooted in taking care of others.

Almost every single time, someone comes running after us asking:
“Wait…what is this?”

It’s our way of saying:
I see you.
I appreciate you.
What you do matters.

The smallest gestures often leave the biggest mark. 💜 by @carrieonculture

Lately, I’ve been noticing my own resistance.

Not the big things …the small ones I keep putting off.

And instead of brushing past it,
I’ve been asking: what is that?

Because it’s not laziness.

It’s resistance. And it usually shows up around the things that matter most.

The stretch.
The growth.
The next version of you.

So here’s where I’ve landed:

👉 Do the thing anyway.

Not when it feels easy.
Not when you feel ready.

Now.

Because resistance isn’t the stop sign …it’s the signal. by @carrieonculture