a month ago⭐⭐⭐⭐⭐ → ⭐ Extremely disappointing experience with Myntra and Van Heusen. I purchased a Van Heusen trouser from Myntra on 18 August 2026, in size 30. When I received the product, I tried it on and found that the waist was too tight and the size was clearly smaller than what I needed. Since the product had a 14-day return/exchange policy, I immediately placed a return request. However, Myntra kept delaying my return attempt for almost a week, with the status continuously showing as delayed. I then opted for an exchange, but despite size 32 being unavailable, Myntra still accepted the exchange request. In the process, my 14-day return/exchange window also expired, leaving me completely stuck. This entire experience has been extremely frustrating. As a customer, I followed the process within the given timeline, but because of repeated delays and poor handling of the request, I am now the one suffering. I am extremely disappointed with both Myntra and the Van Heusen seller/vendor in Gurgaon. This is not how a customer should be treated after making a purchase. I would strongly advise other customers to think twice before purchasing Van Heusen products through Myntra, especially when it comes to after-sales service. It feels like once the sale is completed, the customer's problem is no longer their concern. Very poor customer experience, extremely disappointing after-sales support, and absolutely no sense of responsibility toward the customer. I am giving this experience a highly negative rating and would not recommend Myntra or this seller based on how my issue has been handled.
a year agoGreat game on Friday boys loved every minute of the game sitting in the corporate box ❤️
