Instagram story viewer> @leslie.koh> Post
8 months ago
Co Creator: nishikawa_tokyu_kichijoji amazingjapanfinds
45
Posted On: February 22nd 2026, 02:12 am
As a side sleeper, I’ve always struggled to find a pillow that properly supports my neck.

Founded in 1566, Nishikawa is a renowned Japanese bedding brand with over 450 years of heritage, known for combining traditional craftsmanship with sleep science. Their trained sleep experts assess posture, sleeping habits, and pressure points to recommend personalised support for better alignment and sleep quality.

The process starts with measuring your neck curve and evaluating how you actually sleep. You get to test different heights and materials until you find what genuinely feels right.

Once everything feels perfect, they build your customised pillow on the spot.

I’ve bought so many “hotel grade” pillows before… but this is the first time I felt the difference immediately.

If you struggle with sleep, this might honestly be the most practical souvenir you bring back from Japan.

Some useful things to take note:
1️⃣ Avoid vacuum packing the pillow when flying home to protect the material’s integrity
2️⃣ Final size is about 70cm x 43cm and weighs around 2–3kg
3️⃣ Comes with 1 year of free adjustments
4️⃣ After that, refills are ¥500 per 100g

📍 Nishikawa (branches across Japan)
💴 ¥33,000 – ¥44,000 depending on material
☎️ Book a sleep consultation on their website in advance to avoid disappointment, link’s in my bio!

👉 Follow @leslie.koh for more Japan finds & practical travel tips!

#JapanFinds #TokyoShopping #JapanTravel #SleepBetter
Comments (45)
sherzzz 4 months ago

sherzzz

How long did the whole process take? I need this ! 🔥

soham_909 5 months ago

soham_909

Loction

david.morris2468 7 months ago

david.morris2468

Dianne Morris

claudiotravelling 7 months ago

claudiotravelling

What website do we book??

pelad.no 7 months ago

pelad.no

It cost 40.000 yen, my wife bought that one. They can fit it and adjust for free forever

genoa_geneva 7 months ago

genoa_geneva

I bought mine in Hokkaido. Reasonable prices

nishikawa_tokyu_kichijoji 8 months ago

nishikawa_tokyu_kichijoji

Thank you very much for visiting Tokyu Department Store Kichijoji! We heard that you often sleep on your side, so how does your custom-made pillow feel? We imagine your job involves a lot of travel, including plane trips, so we hope you're able to get a good night's sleep! We can also fine-tune your pillow, so please come visit us again! 💛 このたびは東急百貨店吉祥寺店へご来店いただき、誠にありがとうございました! 横向きの寝方が多いとの事でしたが、オーダーメイドまくらの使い心地はいかがでしょうか? 飛行機など移動が多いお仕事だと思いますので、少しでも良い睡眠になっていますと嬉しいです! まくらの微調整も出来ますので、また遊びにきてください💛

23johnnyt 8 months ago

23johnnyt

The only meh is that it doesn't have tax refund

zakuro7jsh 8 months ago

zakuro7jsh

睡眠の質を上げるのは人生においてとても大事。だって1日の1/4は睡眠なんだから

petralasterphotography 8 months ago

petralasterphotography

How do I contact the store to set up an appt?

lyn_sta_gram 8 months ago

lyn_sta_gram

How much is this! I’m in Hokkaido now 😂

joey_nakahiro 8 months ago

joey_nakahiro

Best pillow ever. My headaches and neck pain went away over a week of adjustment and now I’m pain free. Nishikawa is the answer people.

kosuke_latte 8 months ago

kosuke_latte

how do you bring back? Do it vacuumed to be fix the luggage?

wilson_law 8 months ago

wilson_law

Was the language barrier an issue?

evie71 8 months ago

evie71

I need to do this when I next go tokyo

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