2 months agofaizax24
@currys I need someone to contact me ASAP regarding a failed delivery that is unacceptable. After speaking to multiple people throughout the week regarding this delivery and being reassured that the delivery of my item up to a 1st floor flat would be completed, the drivers have failed to turn up and even speak to us, stating on the delivery notes that they do not have the equipment. I am not waiting days and days for someone to fix this when it has already been over a week trying to sort this. Please contact me ASAP today.
6 months agourbanatelier
Curry loaf. I might try this at the bakery. See if the customers are into it..?
6 months agoadam_jakubiak
I am extremely disappointed with the Care & Repair service. My washing machine broke down on March 6th. The first available repair date was set for March 14th, but on March 12th, I received an SMS rescheduling it to March 21st without any consultation. When I called to complain on March 14th, I was promised a callback from a manager within 24 hours. That call never happened. When I followed up on Sunday, I was told there was "no record" of my previous request and that managers don't even work on Sundays—contradicting what I was told before. It has now been over 48 hours since the second "ticket" was raised, and despite being told today (March 17th) that someone would definitely call, I am still waiting. The level of misinformation and lack of respect for the customer's time is shocking. Eleven days without a working appliance and zero accountability from management. Avoid this service. Ref: 313917
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