6 months agoWorking in customer service every day reminds you that doing the right thing should never be optional. It’s unfortunate when companies forget that. Happy customers are the foundation of any successful business—it’s really that simple. Rivian, now is the time to step up. Honor your word, take care of your customers, and trust that doing right today will pay off far more tomorrow.
7 months agoI’m kind of disappointed we didn’t get an colored pencil diagrams explaining things. 😂😂😂
7 months agoThanks for the update! I’m just sorry u had to deal with such a nightmare. This was an easy fix from the beginning. I hope u get the resolution you deserve. Ur the best hang in there!
7 months agoI always had low expectations of companies like this, but this def seals the deal. I don’t know how they expect to really get off the ground with horrible service.
7 months agoThank you so much for sharing your journey! As the voice of a company speaks volumes! @rivianofficial is now off our radar. Thank you for saving us a headache
7 months agoMan I’m sorry , what a terrible experience especially that you brought 3 and has to jump through hoops and it took you going this far - so hopefully they fix , and compensate you for your time
