4 days agoSPF every single day is the one people still skip the most ☀️ Love that the list ends with a proper treatment plan. Guesswork costs far more than a good consultation ever will 👏
5 days ago😢😢😢😢😢😢😢😢😮What are you going to do about the prepaid treatments I’ve paid for but can no longer book? I have two Laser Vascular Large Area treatments remaining, due to expire on 4 January 2027. After my phone calls to the Leeds branch went unanswered, I visited the Leeds branch in person, only to be told that the only staff member qualified to carry out the treatment had left a month ago. When I asked what would happen to my prepaid treatments, I was met with a shrug and a smirk. No explanation, no solution, no assistance. The manager is on maternity leave, and nobody could tell me when another manager would be available. Why were customers not informed? Why has no alternative been arranged? And why should I lose money because of a situation entirely outside my control? A complete failure of communication, accountability and customer care. I expect my prepaid treatments to be honoured, not shrugged off. Do better.
