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Mike Marsh

@mikecroforce

1.6K
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Flow Ja: Carrier Analyst
Founder: Mikecroforce Ent Ltd | Cari-Flo Innovations Ltd | Todd’s Power Tools Ltd
Former Founder: Firstinlineja.com
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@jacsa_jm • She’s led telecoms. Helped scale fintech. Sat at the boardroom table. Now she’s helping redefine what great customer experience looks like across the Caribbean. Meet Sacha Thompson— Co-Founder & CEO of EXCO Ltd. and one of our featured speakers at NCSW Conference 2026. Sacha’s career has taken her through senior leadership roles spanning Marketing, Customer Insights, Operations and CX, including Marketing Director, COO and CEO of Digicel Trinidad & Tobago, as well as COO of WiPay. Today, she is focused on something every business should be thinking about: Are you actually delivering the customer experience your brand promises? At NCSW Conference 2026, Sacha will lead the session: FROM PROMISE TO PROOF: Closing the Gap between Promise and Experience Because customers don’t experience your strategy deck. They experience your service, your people, your processes and whether you deliver what you promised. 📅 Tuesday, October 6, 2026 ⏰ 1:45 PM – 2:15 PM 💻 Virtual Conference 🏢 Day 1: Private Sector 🎟️ Registration is FREE Sacha also brings multiple CX certifications across CX Strategy, NPS, CX Culture Strategy and Customer Journey Mapping Architecture— along with decades of real-world leadership experience! Here’s your challenge: What is **one promise** your organisation makes to customers that you believe it must prove every single day? 👇🏽Drop it in the comments. Let’s start the conversation before the conference even begins. 🔗 Click the link to secure your FREE spot today: https://events.ringcentral.com/events/jacsa-ncsw-conference-2026 #CustomerExperience #CXLeadership #ServiceExcellence #CaribbeanBusiness #NCSW2026 Powered by CARI-FLO taken in Kingston, Jamaica by @mikecroforce
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4 days ago
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@jacsa_jm • Meet Yanique Grant, a CX specialist helping organisations turn customer experience from a buzzword into a business advantage. Yanique is a globally recognized Customer Experience specialist, corporate trainer, author and podcaster, with more than two decades of experience helping organisations transform service culture, improve operational performance and build lasting customer loyalty. 🎙️ Author & Podcaster: Host of the globally recognized Navigating the Customer Experience podcast. At NCSW Conference 2026, Yanique will present: Inside Out: Why Employee Experience Drives Customer Experience Because the experience your customers receive is often shaped by the experience your employees have first. 📅 Day 1 | October 6, 2026 💻 Virtual Conference 🎟️ FREE Registration & Admission Swipe ➡️to learn more and see why this is a conversation business leaders, HR professionals and CX teams should be having. 🔗 REGISTER TODAY: https://events.ringcentral.com/events/jacsa-ncsw-conference-2026 Who in your organisation needs to hear this conversation? Send them this post or tag them below. 👇🏽 #CustomerExperience #EmployeeExperience #ServiceExcellence #CustomerService #NCSW2026 Powered by CARI-FLO taken in Kingston, Jamaica by @mikecroforce
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6 days ago
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What a productive week 🙌 God is good — we worked hard, we pushed through, and we thank Him it’s Friday. If your site needs to move this weekend: Backhoe Services | Haulage | Land Clearing | Debris Removal Backhoe + Tipper Truck ready to go. Book your job: 8763471602 Call/WhatsApp #BackhoeServices #LandClearing #DebrisRemoval #TipperTruck #ConstructionJA taken in Kingston, Jamaica by @mikecroforce
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18 days ago
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🥁💜 CELEBRATING THE RHYTHM OF LIFE 💜🥁 A Fundraising Concert in Support of Zara-Lee Sang, presented by the Friends of Zara-Lee Sang. 📅 Saturday, October 3, 2026 🕖 7:00 PM 📍 On the Lawn of Church of the Ascension, 1A Daisy Avenue, Mona 🎟️ Tickets: JMD $5,000 Featuring an incredible lineup: Dennis Rushton, Emily Elliott, Kacy Garvey, Harold Davis, Mary Isaacs, Mario Evon, Shawn Richards, Laurice Barnaby, Ngoma Ensemble, Church of the Ascension Steel Orchestra, Company Dance Theatre & St. Andrew High School Dance Troupe. 🎫 Tickets: Scan the QR code or call (876) 858-8238, 9am–5pm 💝 Can’t make it? Scan to donate! Powered by Cari-Flo.com Come out and support a great cause — every beat matters. 💓 #RhythmOfLife #FundraisingConcert #ZaraLeeSang #JamaicaEvents #SupportTheCause by @mikecroforce
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20 days ago
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Your event deserves more than a Zoom link. 🎥✨ Cari-flo powers events that go the distance: 🎟️ Ticket sales & event management 📺 Live streaming 🎨 Custom branding 📊 Real-time analytics Stream it. Watch it. Go. 🚀 Link in bio to host your next event with us. #StreamWatchGo #EventTech #EventPlanning #LiveStreaming #JamaicaEvents taken in Kingston, Jamaica by @mikecroforce
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25 days ago
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New week. Same mission. 🚜 We don’t wait on work — we move it. Backhoe + Tipper Truck ready for land clearing, trenching, and site prep. No delays. No excuses. Just results. Book your job today: 876-347-1602 Call/WhatsApp Serving Kingston & surrounding areas #TuesdayGrind #BackhoeServices #LandClearing #SitePrep #Trenching taken in Kingston, Jamaica by @mikecroforce
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a month ago
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Proud to be contracted for land clearing at a new housing development in Mango Grove, St. Catherine 🏡🚜 We got the site prepped and ready — that’s what we do best. Next job loading: 🚜 Backhoe ready for your next land clearing 🚛 Tipper truck available for soil + debris removal Serving Kingston & surrounding areas Book us today: 876-347-1602 Call/WhatsApp #LandClearing #BackhoeServices #TipperTruck #SitePrep #ConstructionJA by @mikecroforce
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a month ago
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Happy 64th Independence Day, Jamaica! 🇯🇲 Today, we proudly celebrate 64 years of freedom, resilience, achievement, and national pride. As we reflect on our journey since 1962, we honor the vision, sacrifice, and determination of those who helped shape our nation. Let us continue to build a brighter future by embracing unity, innovation, and the indomitable Jamaican spirit that inspires the world. From our rich culture and remarkable talent to our strength and perseverance, Jamaica remains a beacon of excellence and pride. One People. One Nation. One Future. Happy Independence Day from the entire Cari-flo family! 💚💛🖤 #Jamaica64 #IndependenceDayJA #JamaicaIndependence #ProudlyJamaican #oneofmanyonepeople taken in Kingston, Jamaica by @mikecroforce
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2 months ago
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🇯🇲 Happy Emancipation Day, Jamaica! 🇯🇲 Today we honor the courage, resilience, and sacrifices of our ancestors whose fight for freedom helped shape the nation we proudly call home. As we reflect on our history, let us continue to build a future rooted in unity, strength, and opportunity for all. “Out of Many, One People” — may we always cherish our heritage and celebrate the spirit of freedom that lives within every Jamaican. Happy Emancipation Day from the Cari-flo family. ❤️💛💚 #EmancipationDay #Jamaica #Freedom #CelebrateFreedom #JamaicanPride taken in Kingston, Jamaica by @mikecroforce
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2 months ago
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Events run smoother with Cari-Flo Innovations Ltd. Our services: ✓ Conference badge printing + lanyard solutions ✓ On-site badge printing for walk-ins & on-location registrants ✓ Trained staff for registration + badge distribution ✓ Self-check-in kiosks for fast, independent check-in ✓ Efficient systems built to cut wait times + boost attendee experience From setup to the last guest, we make check-in seamless. Let’s make your next event effortless. 📞 Book us: 8763471602 | 8765655062 #EventSolutionsJA #ConferenceSupport #BadgePrinting #EventTech #CariFloInnovations taken in Kingston, Jamaica by @mikecroforce
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2 months ago
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Not a musician, but life got rhythm. Laying new tracks, building new chapters. The best tracks are still unreleased. #JourneyMode #NewEra #StudioVibes #GeeJam #Blessed taken in Kingston, Jamaica by @mikecroforce
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2 months ago
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2020 dem try block it 2026 mi a live it Give thanks 🙌 taken in Kingston, Jamaica by @mikecroforce
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2 months ago
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