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Ofgem

@ofgem

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UK's independent energy regulator. Working for a greener, fairer energy system that protects you now and in the future ⚡
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⚡ Have you ever wondered what Ofgem’s role is? ⚡ 🎥 Watch our video to find out how we are shaping the energy system. 👉 Learn how we are protecting consumers by tapping our link in bio. #NetZero #Ofgem #CleanEnergy #EnergyRegulation by @ofgem
10
8 months ago
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Power cuts can happen unexpectedly. A few simple steps can help you stay safe and connected if they do. 🔦 Keep a torch handy 📱 Charge phones and power banks 📞 Save 105 to report a power cut 🤝 Check on vulnerable neighbours #PowerCut #PowerOutage #BePrepared #EmergencyPreparedness #StaySafe #EnergyAdvice #EnergySupport #KnowYourRights #PowerCutUK #KeepConnected #CommunitySupport #NeighbourSupport #ConsumerAdvice #ConsumerRights #Ofgem #GreatBritain #PublicInformation #HelpfulTips #UKHouseholds #EnergyAware #Winter Infographic titled "Power cut preparation Checklist". The checklist advises: Keep a torch handy. Charge phones and power banks. Save key emergency numbers, including 105 to report a power cut. Check on vulnerable neighbours, friends or family. See if you can get extra help or compensation. The graphic uses icons including a torch, phone, lightning bolt and figures shaking hands, with Ofgem branding at the bottom. by @ofgem
0
21 hours ago
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Ofgem’s Board has confirmed Tim Jarvis as CEO. Tim has led Ofgem as Interim Chief Executive since March and will now take on the role permanently, providing continuity as we continue working to protect consumers, support investment and build a secure, affordable energy system. Quote graphic saying: “It is a privilege to be appointed Chief Executive of Ofgem. Having led the organisation over the last seven months, I have seen first-hand the expertise, professionalism and commitment of colleagues across Ofgem and the vital role the organisation plays on behalf of consumers. My focus will remain on delivering for consumers today while helping build the energy system of tomorrow.” The graphic is signed “Tim Jarvis, CEO, Ofgem.” by @ofgem
0
2 days ago
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❓ Have you been sent a back bill by your energy supplier? 💷 Back bills are sent to you by your gas or electricity company when you've not been accurately charged 📖 There are rules in place to protect you so find out more in our guide. #Ofgem #EnergyBills #BackBilling #KnowYourRights #ConsumerRights #EnergyAdvice #EnergySupport #EnergyConsumers #HouseholdBills #MoneySavingTips #EnergyHelp #ConsumerProtection #UKEnergy #EnergyAware #EnergyTips #GreatBritain Ofgem carousel cover slide. Text reads: “What happens if… your supplier tries to back bill you?” Background image shows a person wearing glasses looking at a document. Ofgem logo at bottom right. Slide indicator shows this is slide 1 of 6. by @ofgem
0
5 days ago
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The quarterly energy price cap will rise by 4% from 1 October 2026. This will be an increase of around £5 per month for the average household. This is a cap on energy unit price plus standing charge, not a cap on total bills. More in our link in bio. #PriceCap #Energy #Ofgem Graphic with an orange and dark blue gradient background. Large text reads: “The price cap will rise by 4% from today.” Smaller text underneath reads: “This will be an increase of around £5 per month for an average household on a supplier’s standard default tariff.” A white information icon appears in the bottom left. The word “PRICE CAP” is displayed vertically in orange on the right-hand side, with the Ofgem logo in the bottom right corner. by @ofgem
0
6 days ago
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Struggling with your energy bill? Act early to get help sooner. Take these 3 steps to take back control. #Ofgem #Energy #EnergyBill #EnergyBills IMAGE: A concerned woman looking at bills TEXT: Struggling with your energy bill? Use these 3 steps to take back control by @ofgem
0
8 days ago
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If your energy bill feels confusing, you’re not alone. Here’s a simple guide to what it all means, so you can feel more in control and avoid bill surprises💡 #EnergyBills #EnergyAdvice #KnowYourBill #EnergyTips #ConsumerAdvice #MoneyMatters #HouseholdBills #SmartMoney #EnergyAwareness #BillHelp #UKConsumers #PersonalFinance #CostOfLiving #EnergyExplained #Ofgem Graphic with Ofgem branding and a blue-to-green background. Text reads: “Decode your energy bill. If your energy bill feels confusing, you’re not alone. Here’s a simple guide to what it all means, so you can feel more in control and avoid bill surprises.” Document icon displayed in the bottom section. by @ofgem
0
12 days ago
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Who’s responsible for your energy? If someone else manages your energy, like a landlord or site owner, you still have rights. Find out how to tell who manages your energy, your rights, and ways to get help if you’re struggling to pay 👇 #EnergyAdvice #ConsumerRights #KnowYourRights #EnergyBills #EnergySupport #EnergyHelp #CostOfLiving #BillsAndPayments #ConsumerAdvice #TenantsRights #RentingUK #LandlordAdvice #HousingAdvice #FinancialSupport #HelpWithBills #MoneySavingTips #UKConsumers #EnergyCustomers #Ofgem #EnergyAwareness A square Ofgem graphic with a blue-to-orange gradient background asks, “Do you know who supplies your energy?” The words “your energy” are highlighted in light blue. The graphic explains that if someone lives in: A care home A mobile home park A building with shared heating their landlord or site owner may manage their energy. A white illustration of a house and tree appears on the right-hand side, alongside decorative geometric shapes. At the bottom, large yellow text reads: “Your landlord or site owner may manage your energy.” The Ofgem logo appears in the bottom-right corner. by @ofgem
0
15 days ago
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Moving home can be stressful, but don’t forget about your energy supply! ⚡🏠 Before you move: ➡️ Let your supplier know you’re moving ➡️ Read your meters on moving day ➡️ Give your supplier a forwarding address After you move: ➡️ If you’re renting, check your rental agreement or ask your landlord to find out who your supplier is and who pays the energy bills for the property ➡️ Contact your new home’s energy supplier to tell them you’ve moved in ➡️ Choose a new tariff or switch supplier #MovingHome #NewHome #HomeMove #HouseMove #MovingChecklist #EnergyBills #EnergyAdvice #ConsumerAdvice #HouseholdTips #MeterReading #GasAndElectric #FinalBill #HomeownersUK #RentersUK #UKHomes #MoneySavingTips #CostOfLiving #Ofgem #ConsumerSupport #MovingDay A square graphic titled “Moving home? Checklist:” shown over a blurred background image of a small house-shaped keyring hanging from a door lock. Three teal tick boxes highlight key steps when moving home: Give your electricity and gas supplier at least 48 hours’ notice that you’re moving. Read meters on moving day. Give your supplier your email address for the final bill. The Ofgem logo appears in the bottom-right corner on a green and dark blue banner. Decorative outline shapes are scattered across the design. by @ofgem
0
16 days ago
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Here is what you need to know about what should be on your energy bill: 🧾 Checking your bill is an important part of being informed, in control and #EnergyAware ❌ Wrong details could lead to incorrect charging 📱 If you think you’ve been charged incorrectly contact your supplier You can find more information on how to understand your bill by heading to the link in our bio 🔗 #EnergyBill #UnderstandYourBill #EnergyTips #EnergyAdvice #KnowYourEnergy #CheckYourBill #ConsumerAdvice #ConsumerRights #StayInformed #UKEnergy #EnergySupport #SmartEnergy Take a look and check the following are correct by @ofgem
1
23 days ago
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Do you know how much you're spending when you cook dinner or put a wash on? We've broken down the average usage costs of popular appliances based on the 1 October 2026 price cap level. Appliance usage costs based on 1 October 2026 price cap level by @ofgem
2
a month ago
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For every £1 you spend on your energy bill this is where your money goes if you are on a standard variable tariff ⬇️ Figures are approximate due to rounding ⚡ 47 pence - wholesale costs, buying energy for customers. 🔌 24 pence - network costs, pays for building and maintaining pipes, wires, and networks that deliver energy to your home. 🏢 17 pence - supplier business costs , covers day-to-day running costs for energy suppliers and the cost of the smart meter rollout. 🏛️ 6 pence - policy, supports government schemes like renewable energy and help for vulnerable customers. 📈 3 pence - Earnings Before Interest and Taxes (EBIT), profit made by suppliers before taxes and interest. 🛡⚖️️ 2 pence – headroom, allows suppliers to manage uncertainty in their costs. Levelisation, making sure prepayment and Direct Debit customers pay the same standing charge. 🧾 5 pence - VAT (only on gas as now excluded from electricity bills from October 2026 to March 2027) the tax added to your bill. Learn more by tapping our link in bio. #Ofgem #PriceCap #EnergyBills #EnergyPrices #EnergyMarket #HouseholdBills #GreatBritain #EnergySector “Costs in the energy price cap” showing a pound coin divided into segments representing the costs that make up the energy price cap from 1 October to 31 December 2026. The breakdown is: 47p wholesale costs, 24p network costs, 17p supplier business costs, 6p policy costs, 5p VAT on gas only, 3p earnings before interest and tax, and 2p headroom and levelisation. A note explains figures are rounded, include 5% VAT on gas, and there is no VAT on electricity. The Ofgem logo appears at the top. by @ofgem
1
a month ago
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