Quick to build. 180° views. Designed for healthy, happy reptiles.
Why you’ll love it ⤵️
🔁 Panoramic bent-glass front corners
💨Adjustable front ventilation
🔐Easy top + front access: lockable & removable top and doors
🚿Monsoon nozzle attachment points & self-closing cable inlets
=> Now available in 4 sizes! (link in bio)
#ExoTerra #VistaSeries #Terrarium #Reptiles
3 months agoraffeleeraffele
Hello, I am an Italian customer of Fluval/Exo Terra products and I am very disappointed with this company. Since September 2025 I have been trying to resolve an issue with two defective lamp brackets. The product in question is the Exo Terra Light Bracket. I bought two of them. I contacted the company by email explaining the problem in English. They do not offer customer support in Italian, even though they sell their products here in Italy. To be honest, I believe they also have problems with English, and you will understand why later. After several emails, they confirmed that they would send me two replacement holders. I want to emphasize one point: in English, "holders" is synonymous to "brackets", not "adhesives". Instead, I received two adhesives. This was not the product they promised me. Since then, they have avoided explaining what happened and have stopped replying to my emails. I am posting this message because I have received no response or explanation and I want to document what I consider to be improper conduct. It is the only option I have left. This is not how a company should treat its customers. Why did they confirm the shipment of two new holders (brackets) and instead send me two adhesives? In the meantime, I threw away the two defective brackets because I believed the new brackets would arrive. As a result, I also lost the ones I had bought, even though they were defective. So, in the end I did not receive the replacement brackets and I also lost the ones I had purchased. What a great deal for having trusted Hagen/Exo Terra and its staff. I consider this behavior improper for a company of their size. The attached screenshot shows the email from Mr. Edmund Kuppert, in which they clearly state that they would send me two new holders. Instead, I received two adhesives. This was not what was agreed.
8 months agobadastronaut6
Very cool, but one of our doors broke on ours and you don't offer replacements...
a year agopetsforanimals
My favorite is your Chameleon starter set up! Y’all are so creative and smart! 🔥😍
a year agozigermandli_photography
Das sieht ziemlich cool aus. Bin gespannt wie es sich in der Praxis macht 😎
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