🇺🇸Lead Desk & Coordination For Painters & Contractors

Contractors — here's how to follow up on an unpaid invoice without feeling like you're being rude.

You're not being rude. You did the work. You held up your end. Following up is professional, not pushy.

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Step 1 — Due date, unpaid (text):
"Hey [Name], just flagging that your invoice for [project] was due today. Here's the payment link if that's easier: [link]."

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Step 2 — 3 days past due (email):
Subject: Invoice Overdue — [Your Company]
"Hi [Name], following up on the outstanding balance of $[X] for [project]. Please process payment by [date] — let me know if you have any questions."

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Step 3 — 7 days past due (phone call):
"Hi [Name], this is [Your Name] calling about the outstanding balance on [project]. I wanted to connect directly — when can we get this taken care of?"

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Three steps. Matter-of-fact. Professional.

Most invoices get paid before Step 3. The ones that don't are almost always a miscommunication, not a refusal.

Save this. Use it this week on any open balances you've been putting off. 📌