16 hours ago
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Posted On: October 19th 2026, 03:28 pm
Waiting around for the phone to ring after a hurricane? That’s not how we do business.
Care like Kin means we reach out to our policyholders before and after the storm.
By sending proactive prep tips before landfall and direct check-in texts right after the storm passed, we got their recovery moving instantly.
Then, as soon as Florida opened its storm assistance hubs after Hurricane Isaias, our claims team was there and ready to serve.
The twist: hardly anyone needed to visit us. Because we had already met our customers right where they were, and right when they needed us.
Seeing all the thankful messages from our customers has meant everything to our team.
Swipe through to see the real data behind our response and read some of the feedback from our Kin customers. ➡️
Care like Kin means we reach out to our policyholders before and after the storm.
By sending proactive prep tips before landfall and direct check-in texts right after the storm passed, we got their recovery moving instantly.
Then, as soon as Florida opened its storm assistance hubs after Hurricane Isaias, our claims team was there and ready to serve.
The twist: hardly anyone needed to visit us. Because we had already met our customers right where they were, and right when they needed us.
Seeing all the thankful messages from our customers has meant everything to our team.
Swipe through to see the real data behind our response and read some of the feedback from our Kin customers. ➡️
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