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These are the mindset shifts I had after becoming an owner.
1. I got hyper focused on tracking collections…that’s the number that actually moves the needle. I meet with my CPA monthly to check the bottom line: supplies, labs, all the overhead. I learned pretty fast that if collections aren’t right, nothing else works.
2. I REALLY listen to my team. They’re my “eyes in the back of my head.” I don’t hear what patients say after I walk out of the room, or what they say on the phone (I do also have the help of @getweave for that), but my team does. They’re my best assets and the best pulse on my business. I would never know any of that if I didn’t ask them.
3. I actively stop myself from treating a team member having to call-out like the end of the world. I’ve learned that if I’m honest with patients, most people are really understanding. And I’ve also learned the patients who aren’t understanding about that probably aren’t a fit for my practice either. 🤷🏼‍♀️
4. I make sure patients know how much I care about them, and how much respect I have for the previous owners. I bought from incredible owners. They cared about their patients, their treatment plans were honest, not sneaky, they cared about their team, and they just showed up and did good dental work. That was a huge reason I was willing to jump in, and it’s something I’d tell anyone thinking about buying to look for.
5. I started using KPIs. A KPI is a key performance indicator, it tells me where my BUSINESS actually stands. Without it, numbers are just numbers. I didn’t know what they meant or if I was on target for my goals until I started tracking.
6. I stopped comparing my month 3 to their year 30. They built this over decades. I’m three months in. That comparison was killing me, so I stopped.

Three months in and still learning in public. Follow along if you’re buying, or just bought.

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Three months into owning my practice and this is a GAME CHANGER for my type b personality 😂

You won’t find me listening in on every call (or really any calls). But with Weave Call Intelligence I can see what patients are actually calling about, where bookings get missed, and what my front desk is dealing with all day. As a new owner that has been gold, because half of what makes or breaks a schedule happens before the patient ever walks in.

If you own a practice, this is incredible!

Comment WEAVE and I’ll send you the link with more info! :)

#ad #dentalpractice #practiceowner #dentistry #dentaloffice

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Anyone else this patient?! 🎁 **SPECIAL OFFER:** Demo Weave this month and get a **$150 gift card!**

👇 Comment **WEAVE** below and I’ll send you the link to schedule your demo directly to your DMs!

Running a dental practice is busy enough. Your communication tools shouldn’t make it harder! 🦷📲

That’s where **Weave** comes in!

Weave is an all-in-one patient communication and practice management platform designed to help dental teams streamline their daily workflow, improve the patient experience, and stay connected with patients.

✨ **With Weave, your practice can:**
📱 Send automated appointment reminders and text messages
⭐ Request and manage patient reviews
💳 Simplify payment collection
📞 Manage calls and patient communications
💬 Stay connected with patients through two-way texting
⏰ Reduce administrative tasks and save valuable time

*Gift card offer subject to eligibility and promotional terms.*

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I think a lot of practice owners underestimate how many patients they’re losing simply because nobody was available to answer the phone.

And it’s not because their front desk isn’t doing their job. It’s because they’re trying to do 10 things at once.

We’ve all been there. Phones ringing, patients checking in, someone needs to schedule an appointment, and you’re somehow supposed to give everyone your full attention.

This is why I’m such a big believer in building better systems instead of just expecting more from your team.

I love what @getweave is doing with their AI Receptionist because it helps make sure those calls don’t fall through the cracks, even when your team is busy or the office is closed.

At the end of the day, I want our patients to be able to reach us when they need us, AND I want our team to feel supported.

Because both matter.

#WeavePartner #PracticeOwner #HealthcareBusiness

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Quick question for practice owners: how many calls went unanswered yesterday? 📞

Most of us honestly don't know. The phones peak at the exact moments the front desk is busiest, after-hours voicemails wait until tomorrow, and a big share of calls are the same handful of questions.

That is where our partner Weave comes in. Weave uses smarter AI to handle repetitive tasks, with an AI Receptionist, call intelligence, payments, scheduling, and reviews all in one place.

The first step is just knowing your number. Do you track missed calls in your practice? Tell us below 👇

Book your complimentary 30-minute strategy call at techifeye.com (link in bio).

#techifeye #optometry #optometrist #eyecarebusiness #privatepractice #optometrypractice #practicegrowth #eyecare #weave #patientcommunication #frontdesk #aiinhealthcare

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Vet software companies: your clinics have a new client. ✈️🐾

The pet traveller.

27% of owners who holidayed with their pet in 2025 did it for the first time. And Amadeus put pet travel first on its list of 2026 travel trends.

Every trip abroad starts at the vet.

👉 Is your platform ready?

@petholidayclubofficial knows pet travel inside out. Let’s build what’s next. Link in bio.

#PawprintEconomy #VetSoftware #PetTravel #VetTech #PetHolidayClub

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@getweave is the best teammate you’ll ever have!
#nursepractitioner #healthcareworkers #healthcare

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We are two optometrists who were tired of the tech overwhelm... so we built TechifEYE 💜

TechifEYE is a community, strategy platform, and innovation hub for independent eye care practices that want to grow smarter.

Here is how it works:
✔️ We hand-select best-in-class partners, and only one company represents each category
✔️ We bring them to you through curated events, roundtables, and real conversations
✔️ We offer complimentary strategy calls to help you find the tools that actually fit your workflow and goals

Over the next few months we are sharing the questions every practice owner should be asking, plus the partners we trust to help answer them. Follow along.

Book your complimentary 30-minute strategy call at techifeye.com (link in bio).

#techifeye #optometry #optometrist #eyecarebusiness #privatepractice #optometrypractice #practicegrowth #eyecare #optometrylife #eyecareprofessionals #healthtech

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So….I did a thing yesterday 💁‍♀️🤭

Advising dental companies on HIPAA and Cybersecurity is exciting! Can’t wait to share more!!

Stay tuned!👂

And as always, Copper Penny is here for all your compliance needs!

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https://www.getweave.com/partners/webhands-solutions/

📞✨ **Smarter Communication for Your Practice with Weave Core!**

Your patients expect easy, connected communication — and your practice should have the tools to deliver it.

With **Weave Core**, practices can streamline communication and create a better patient experience.

🦷 Dental Practices
🏥 Medical Practices
📞 Business Communication
💬 Patient Engagement

Watch the video to see how **Weave Core** can help your practice stay connected.

📩 Interested in learning more or getting started? **Contact us today!**

**WebHands Technology Solutions**
🌐 WebHandsSolutions.com

#Weave #WeaveCore #DentalPractice #DentalOffice #MedicalPractice #HealthcareTechnology #DentalTechnology #PatientExperience #PatientCommunication #HealthcareIT #DentalIT #PracticeManagement #BusinessCommunication #OrangeCounty #OrangeCountyCA #ITServices

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📱 **Want to stay connected with your customers?**

With an incredible **98% open rate**, text messaging is one of the most effective ways for businesses to reach customers quickly and stay connected. 💬✨

From appointment reminders and updates to promotions and follow-ups, texting helps your office stay **visible, responsive, and connected.**

https://www.getweave.com/partners/webhands-solutions/

📲 **Meet your customers where they are — on their phones!**

#SMSMarketing #TextMessaging #BusinessCommunication #CustomerEngagement #SmallBusiness #BusinessGrowth #DigitalMarketing #CustomerService #OfficeTechnology #MarketingTips #LeadGeneration #CustomerExperience #VoIP #BusinessSolutions #WebHands

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WINTER WHITENING SPECIAL is ✨ here!

25% OFF your whitening - October 16 - December 24!

BOOK IT WITH YOUR CLEANING and get everything you need for a brighter smile:

YOUR PACKAGE INCLUDES:
* A professional whitening session
* Whitening trays to take home
* Extra whitening gel
* Dental care travel 4-in-1 toothbrush

Get ready for the Holidays - ✨ You deserve to shine!

#nycdentalwhitening #nycprofessionalwhitening #drbrucebblau

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