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Admin. for Children's Services

@nycacs

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ACS protects & promotes the safety of NYC kids & families by providing child welfare, juvenile justice, and other services. Account not monitored 24/7

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Do you know about all the free resources available to families in New York City? Call our Support Line to learn more: 212-676-7667.

🍼 Baby supplies
👕 Clothing
📦 Food
🤝 Community Support

Share this post so more NYC families know about the services available to them. A blue informational graphic with a patterned background featuring illustrations of clothing, food, telephones, baby items, and speech bubbles. Large text reads, “Every family needs support sometimes.” Below, the graphic says: “Free & confidential resources are available whether you’re looking for help with food, clothing, diapers, substance misuse treatment, or mental health counseling.” At the bottom, it directs viewers to visit nyc.gov/ForFamilies or call the ACS Support Line at 212-676-7667. by @nycacs

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2 months ago

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Tiny moments happen every day 💛. ⁣

But in those everyday moments lie powerful opportunities to keep children safe.⁣

Introducing “Tiny Moments, Big Safety”—a campaign designed to help caregivers turn everyday habits into life-protecting actions. Because it’s often the simplest choices that make the biggest difference.

From bedtime to playtime, every moment matters. Every action counts.⁣

Let’s make safety part of the routine.⁣

#TinyMomentsBigSafety #KeepingChildrenSafe #ChildSafety Cupboard with lock and text that says “tiny moments big safety” by @nycacs

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6 months ago

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Meet Fallon, the Bronx Director of Service Matching in our Family Services Division! With more than 20 years of experience in social services, Fallon works to connect children and families with resources that strengthen communities, prevent childhood adversity, and create safe, supportive environments where families can thrive.

As a bilingual professional, Fallon is committed to promoting equitable access to vital resources for English- and Spanish-speaking families. She approaches her work with compassion and a focus on proactive support, helping families build resilience and achieve positive outcomes.

Thank you, Fallon, for your commitment to empowering New York City’s children and families! Child Welfare Workforce Appreciation Month graphic featuring Fallon of the Family Services Division. She has long brown hair and wears a burgundy blazer over a white blouse, with a city street behind her. The purple graphic reads “Fallon,” “Family Services Division,” and “Celebrating Child Welfare Workforce Month.” by @nycacs

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Meet Gina, a member of the Vendor Assignment Team in our Family Home Care (FHC) program! During her more than 30 years at ACS, Gina has served in several roles across the Divisions of Child Protection and Family Services, including nearly 20 years with FHC.

Gina works closely with child welfare teams, HRA Special Services case management teams, and homemaker service providers to coordinate services for families. She also helps reconcile provider accounts and keeps the team’s work running smoothly – all while bringing a calm, reassuring presence to those around her.

Thank you, Gina, for more than three decades of dedicated service to children and families! Portrait of Gina from the Family Services Division smiling in glasses and a light blue blazer. Text on the graphic reads, “Celebrating Child Welfare Workforce Month.” by @nycacs

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6 days ago

Meet Catrize, a Family Team Conferencing (FTC) Borough Director in our Family Services Division! Since joining ACS in 2010, Catrize has served in both frontline and leadership roles within FTC, helping ensure that families’ strengths, needs, and safety concerns inform case-planning decisions.

In her current role, Catrize oversees FTC operations, coaches and supports conference facilitators, and collaborates with provider agencies to promote consistent, high-quality practice. A Licensed Master Social Worker, she draws on her extensive experience and expertise to support colleagues and strengthen services for children and families.

Thank you, Catrize, for your leadership and longstanding dedication to New York City’s children and families! Portrait of Catrize from the Family Services Division, smiling in a red blazer. Text on the graphic reads “Celebrating Child Welfare Workforce Month.” by @nycacs

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9 days ago

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Meet Veronica, an OPTA Best Practice Coach in our Family Services Division! For the past three years, Veronica has provided consultation and support to family support service providers, helping staff navigate challenging and complex cases.

Drawing on her experience supporting providers through the many challenges families may face, Veronica helps staff strengthen their skills, make informed decisions, and deliver effective services. Most importantly, she helps providers recognize and build upon each family’s strengths while responding to their individual needs.

Thank you, Veronica, for helping keep children safe and support families! Portrait of Veronica smiling, with long dark hair and a blue sleeveless top. Text reads “Veronica, Family Services Division” and “Celebrating Child Welfare Workforce Month.” by @nycacs

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11 days ago

Meet Manisha, a Program Coordinator on our College Choice team! Manisha supports foster care agencies with the College Choice application process, reviews student applications, coordinates workshops, and manages data for more than 400 students.

For Manisha, every application represents a young person with dreams, determination, and resilience. She is proud to contribute to a program that helps make higher education more accessible and supports young people as they work toward achieving their educational goals.

Thank you, Manisha, for your commitment to our young people and for all you do each day! Graphic celebrating Child Welfare Workforce Month featuring Manisha from the Division of Family Permanency Services. Manisha smiles at the camera, wearing black glasses and a black-and-white patterned top, against a blurred city street background. by @nycacs

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12 days ago

Meet Denise, a Technical Assistance Specialist in our Technical Assistance Unit! In her role, Denise helps strengthen the work of ACS and its partners by sharing guidance, knowledge, and support informed by both her professional expertise and personal experience.

Having grown up in foster care, Denise chose to work in child welfare so she could use the wisdom she gained through her own experiences to help improve the lives of children and families. Her lived expertise brings an important and meaningful perspective to this work.

Thank you, Denise, for your dedication and commitment to making a difference for children and families! Portrait of Denise from the Family Services Division smiling outdoors while wearing rhinestone-studded sunglasses and dangling earrings. Text reads, “Celebrating Child Welfare Workforce Month.” by @nycacs

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