Posted On: June 26th 2026, 11:12 am
Meet Usman Jemilat Ohunene, ACCE10X Cohort 7.0. student
Her real breakthrough in Customer Support wasn’t a tool.
It was learning to keep her cool.
Training helped her stop reacting and start listening.
Now difficult customers don’t throw her off. She builds trust fast because people feel understood.
She’s taking that skill into her next role.
#acce10x #cohort7 #customersupport #softskılls