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a month ago
To my Substack subscribers,
For the past three days, I have been arguing with the chatbot at Substack. Unfortunately, that is the necessary step you must take. It began with a simple new phone/mobile app problem. Now, I cannot get in at all. You don’t need all the ugly details, but you do need to know how very sorry I am that I am not able to post at all right now. I have no access to my account, even though I can still see it there! My issue has finally been submitted to a real person. Fingers crossed.
Please know that I am doing all I can and so appreciate your understanding as I get this sorted. @substack
9
Posted On: September 21st 2026, 09:11 pm
To my Substack subscribers,
For the past three days, I have been arguing with the chatbot at Substack. Unfortunately, that is the necessary step you must take. It began with a simple new phone/mobile app problem. Now, I cannot get in at all. You don’t need all the ugly details, but you do need to know how very sorry I am that I am not able to post at all right now. I have no access to my account, even though I can still see it there! My issue has finally been submitted to a real person. Fingers crossed.
Please know that I am doing all I can and so appreciate your understanding as I get this sorted. @substack
Comments (9)
jowillart a month ago

jowillart

So annoying. Hate dealing with bots

mctartworks a month ago

mctartworks

I'm sorry that happened to you and your account. May the issue be resolved ASAP, and may you be able to use your account without any problems.

pamelaamathyart a month ago

pamelaamathyart

Technology! Grrrr. I hope it gets resolved soon. Your posts are always so thoughtful, thought provoking, and inspiring.

inspiredbycharm a month ago

inspiredbycharm

Gosh that is SO frustrating. Hope you get it sorted soon!

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