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Anya Knower

@aestheticsunhinged

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Previously @theaestheticsadvantage
Founder • Writer • Speaker • Unhinged
✖ The anti-consultant consultant
Want to grow your Med Spa? Start Here ↓

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I’ve said it before, but for those still not listening: there is no such thing as retail. 👀

Repost from @aestheticsunhinged and @theunhingedadvantage

Stop ending consults with “you can grab some skincare on your way out”. Skincare belongs in the treatment plan. Pre-care to prep the skin. Post-care to protect the result. Maintenance to keep it.

And the cost is baked into the plan price, so the patient just perceives it as “these come with my treatment”.

No sticker shock. No second sales conversation. No front desk fumbling product questions. And no patient going home to use whatever they bought off TikTok shop on a freshly resurfaced face.

At the absolute bare minimum, every treatment plan should include post-care. Because you’re not selling products. You’re building outcomes.

Stop asking patients if they want the things you already know they need.

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Such a great time at the @ondapro_northamerica_official launch event last night at @thedripbarcliftonpark!!!

So excited to be a part of this journey with Joe & his team, and to no surprise, OndaPro was a huge success!

Special thank you to @aestheticsunhinged for all of her hard work & leadership helping prepare for the event, and an amazingly executed launch event!

Congratulations and I can wait to hear about how happy everyone is with their results!!

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first seacoast summer 🐚🦞

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@anyaknower all moved into her new home 🤌🏻

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your favorite skincare carebears ✨👹

#skinhealth #esthetician #skin #aestheticindustry

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