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Hospitality is an art. Making your customers feel seen is vital, say Brooks Tanner (@culinary_nights), former COO of Spread Bagelry and now at Fearless Restaurant Group and Chris Pugliese (owner of @tompkinssquarebagels).

Missed this panel in person? Watch “A Warm Bagel Welcome” now on our YouTube channel 🔗 Link in bio.

#bagelfest #panel #hospitality

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Didn’t make the Industry Talks panels at BagelFest? All panels are now uploaded to our Youtube channel! Learn everything from hospitality to scale from the best in the bagel industry, exclusively at BagelFest.

Want to catch the panel highlights? Read our blog for the best moments & wisdom of each industry panel. Link in bio🔗

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Attention Bagel Pros: The Industry Talks lineup is here 🎙

If you’re an asiring bagel shop owner or an established one looking for mentorship and guidance, you’re not going to want to miss these panels showcasing tangible advice & key takeaways from top experts in the bagel biz.

PANEL 1️⃣ 10:15 AM - 11 AM
The Key to the Perfect Bagel: Nailing your ingredients to create the perfect bagel
@MODERATED BY: @hi_im_chrissy_ of See and Be Kitchen
FEATURING: Joe Savelli of Malt Products Corporation & Jeff Yankellow of @kingarthurbaking

PANEL 2️⃣ 11:15 AM - 12 PM
A Warm (Bagel) Welcome: Creating a hospitality-forward enviroment in your bagel shop
MODERATED BY: @strongbuzz_ of The Strong Buzz
FEATURING: Chris Pugliese of @tompkinssquarebagels & @culinary_nights of Fearless Restaurant Group

PANEL 3️⃣ 1:15 PM - 2 PM
From Toasted to Thriving: Decisions on product, production, promotion, and more that shaped these bagel businesses
MODERATED BY: @karenbornarth of @breadbakersguild
FEATURING: @bennimaro of @betweenthebagelny, @thebageldude of @rosenbergsbagel, & @bridgetbyrne1 of @holeycitybagels

PANEL 4️⃣ 2:15 PM - 3 PM
How To Scale Your Bagel Business: Key insights for scaling your bagel business
MODERATED BY: @craig.hutchinson of @olmobagels
FEATURING: @markethans of @apollobagels & Matt Kliegman of @blackseedbagels

🥯🥯🥯

Join us for the 6th Annual New York BagelFest
Presented by @kingarthurbaking
Sunday, November 16th from 9 am-4 pm
Heinekin Diamond Lounge at @citifield

#bagelfest #bagelfest2025 #newyorkbagelfest #newyorkbagel #WhatsGoodNYC #nycbagels #bagelshop #timeoutnewyork #thrillistnyc #yelpnyc #thingstodoinnyc #thingstodoinnewyork

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This past Tuesday, eleven members of our Spread Bagelry team took part in @bagelup Industry Masterclass in New York City – an immersive experience that deepened our connection to the craft and rich history of bagel-making! 🥯

Our group — made up of corporate leaders, store supervisors, baristas, and bakers — toured five iconic and innovative bagel shops throughout NYC, the heart of bagel culture.

This journey wasn’t just about tasting incredible bagels (though there was plenty of that!). It was about learning the stories, techniques, and passion behind every bagel that inspire us to keep honing our craft back home at @spreadbagelry and expand the boundaries of what we can offer our guests.

From the market disruptors like @popupbagels and @apollobagels to legendary institutions such as @russanddaughters and @utopiabagels, our team got an all-access look at how the bagel landscape is evolving — and even brought it full circle with a hands-on bagel making seminar at @bagel.market!

A huge thank you to @kingarthurbaking for making this entire experience possible, and to the unstoppable @bagelup team — Sam Silverman, Reva Castillenti (@eatsbreads ), and Aidan Everly — for leading the way. We’re also so grateful to the talented bagel makers who welcomed us behind the scenes and generously shared their craft, including @jessespellman.

And of course, a big shoutout to our new friends and fellow bagel aficionados @timkelleydotnet, @jaspers.bagels, and @jennlevine — it was a blast learning and exploring alongside you!

We’re already looking forward to what’s next!

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Thanks for this delicious breakfast, Chef @culinary_nights and @spreadbagelry ❤️ A little taste of home(PHL) in Charleston for the Hags and it was DELICIOUS!!!!
#girlstrip #Charleston #southcarolina #breakfast
#like #follow

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Features
The @vitamixcommercial Quick & Quiet™ is the latest blending innovation from Vitamix Commercial, designed to help world’s biggest chains solve their toughest blending challenges faster than ever before.
#makecheflifebetter215 #vitamix #quickandquiet
Easy to Clean
The container and lid are both dishwasher-safe or can be cleaned by blending a drop of dish soap and warm water for 35 seconds. The sound enclosure disassembles easily for quick cleanup.

Accelerate™ Container
Our Accelerate™ container was designed to work with the Quick & Quiet™ to reduce blend times by 30% or more. It easily processes both low and high volume blends, resulting in time and cost savings, reduced noise, and longer container life. * This is the only container compatible with the Quick and Quiet™.

Patented Noise Reduction
Use 10 program buttons with 40 optimized factory settings for easier, consistent blending across locations and simplified employee training.

Optimized Programs
Use 10 program buttons with 40 optimized factory settings for easier, consistent blending across locations and simplified employee training.

Energy-Efficient Motor
The large-rotor motor is at least 30% more efficient than previous generations and quickly pulverizes ingredients and blends multiple servings with speed and ease.

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Opening a new location certainly calls for a celebration! 🎈👏✨ Congratulations to @spreadbagelry and thank you so much for letting us celebrate with you!
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#corporateballoons #grandopening #grandopeningcelebration #balloonart #balloondecor #balloongarlands #customballoons #balloonartist #balloonprofessional #phillyballoons #mainlineevent #mainlinebusiness #balloongarland #charminggarlands #njballoons #corporateparty

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When you take care of your people your people take care of you. Money talks. What language are you speaking?

This road trip made possible by Restaurant Systems Pro💰Restaurant Systems Pro 60-Day Free Trial
http://www.restaurantunstoppable.com/rsp

#RestaurantPodcast #foodbusiness #restaurantindustry #foodentrepreneur #HospitalityPodcast #FoodieTalks #CulinaryInsights #ChefLife #FoodBizTips #RestaurantSuccess #DineAndDiscuss #FoodVentures #BusinessOfFood #RestaurantMarketing #FoodPodcast #restaurantmanagement #IndustryInsider #FoodieConversations #RestaurantOwners #FoodIndustryLeaders

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If we’re going to transform the industry, it can’t just come from the top down. It has to come from the bottom up, too! We need to start empowering our front line industry professionals beyond a paycheck. They need life skills, work skills, to know their value, and to understand when they’re being taken advantage of. thank you, Sang, for the work you’re doing to empower our industry. Be more like Sang!

#RestaurantPodcast #foodbusiness #restaurantindustry #foodentrepreneur #HospitalityPodcast #FoodieTalks #CulinaryInsights #ChefLife #FoodBizTips #RestaurantSuccess #DineAndDiscuss #FoodVentures #BusinessOfFood #RestaurantMarketing #FoodPodcast #restaurantmanagement #IndustryInsider #FoodieConversations #RestaurantOwners #FoodIndustryLeaders

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Last day in Philly calls for bagels at @spreadbagelry and catching up with @culinary_nights ! One more interview today before hitting the road back to South Carolina!

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🎥 @sam.halljr

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🌙 🌴What an amazing weekend at @chswineandfood in Spread’s soon-to-be home Charleston, SC! #charlestonwineandfood #bagels #lowcountry #love #spreadbagelrysouthcarolina

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