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Lexy Fausett | Operations Partner

@virtually_lex

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Ops for agencies, web designers & service businesses
Backend ops • Client experience • Systems
Less chaos. More growth.
↓ Apply to work together

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You’ve signed on for operations support. Your next task shouldn’t be figuring out how to hand everything over.
You don’t need to organize your entire backend before I can step in. That’s part of what we’ll work through together.

We start with what’s taking up your time, what keeps getting delayed, and what still depends on you to move forward. Then we decide what I’m taking ownership of first.

Your onboarding hub gives that transition a home: the access I need, our next steps, shared resources, and how we’ll communicate. You’ll know what I’m handling and where I still need your input.

The goal is to get me up to speed without making you manage every step—and start taking work off your plate. by @virtually_lex

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15 days ago

When I’m getting familiar with your business, I want to know what actually happens after a client says yes.

Who takes over? Do they have everything they need? Where does the work stall—and how often does it land back on your plate?

I’m looking for the details you’ve gotten used to working around:
• The approval that only lives in an email.
• The task everyone assumes someone else owns.
• The process your team still needs you to explain.
• The same missing information you chase every project.

Those details help me figure out what I can take ownership of first, what needs a clearer process, and where we can save you the most back-and-forth.

You don’t need to tidy everything up before bringing me in. Let me see how it works now. We’ll start there. 🤎 by @virtually_lex

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16 days ago

A little less laptop, a little more life 🤎
I love what I’m building with Virtually Lex, but I also love getting dressed for absolutely no occasion and having plans that don’t involve a screen.
Making room for both. by @virtually_lex

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17 days ago

Because the follow-up matters just as much as the first reply.

I keep an eye on what’s waiting, who needs an update, and what needs to happen next so client requests don’t quietly disappear into an inbox. by @virtually_lex

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23 days ago

Your clients might not see what’s happening behind the scenes… but they definitely feel it. 👀

The follow-ups, revisions, website updates, little details that need handled — it all adds up to the experience your clients have with your agency.

That’s why I’m not here to just check things off a to-do list. I’m here to help keep things moving, catch the details, and make your life a whole lot easier behind the scenes.

Good operations should be felt, not seen. 🤍

I’m currently making room for one new agency partnership. If this sounds like something your agency needs, let’s talk. 🫶🏼 by @virtually_lex

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24 days ago

I’m not trying to be another person your agency has to manage.

That’s kind of the whole point.

When an agency grows, the workload doesn’t just grow with it. The tiny things multiply. Client requests. Website updates. Storefront builds. Follow-ups. Revisions. The “can someone just handle this?” tasks that somehow keep ending up back on your plate.

And eventually, delegating can start to feel like its own job.

That’s where I come in.

My role isn’t just to wait for a task, check it off, and ask what’s next. It’s to understand how your agency operates well enough that when something gets handed to me, you can actually stop thinking about it.

I take ownership. I communicate. I follow through. I catch the little things. And I know the difference between something that needs your attention and something I can just handle.

Because the goal isn’t to give you another set of hands.

It’s to give you back capacity.

That’s what being an Operations Partner means to me.

Less managing. More handing it off and knowing it’s handled.

Give it to Lex. by @virtually_lex

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a month ago

GIVE IT TO LEX: Agency Edition 💻

Client needs 37 Shopify products updated?
Give it to Lex.

Storefront needs built?
Give it to Lex.

Support inbox is becoming a full-time job?
Give it to Lex.

Client sent a revision list the length of a CVS receipt?
Yeah… give it to Lex. 😂

You don’t need another thing on your plate. You need someone you trust to take it off.

I work behind the scenes with digital marketing agencies to take client work, website updates, storefront builds, support, and all those “can someone PLEASE just handle this?” tasks off your plate.

Less delegating and babysitting. More handing it off and knowing it’s handled.

That’s the whole point. 🤝

Need a Lex in your agency? My inbox is open. by @virtually_lex

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a month ago

Rich in life—and I don’t just mean the kind that shows up in a bank account. 🤍

Rich in freedom, people I love, work I’m proud of, outfits I’ll always find a reason to buy, and everyday moments that mean everything.

Sometimes we’re so focused on the next goal that we forget how much of what we once dreamed about is already here.

What makes you feel rich in life? by @virtually_lex

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2 months ago

Your business shouldn’t stop every time you step away.

That’s where I come in.

As your Operations Partner, I help build the systems, organization, and client experience that keep your business running smoothly—so you can focus on growth instead of juggling everything yourself.

🤍 Apply to work together through the link in my bio. by @virtually_lex

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2 months ago

Less juggling.

More growing. ✨ by @virtually_lex

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3 months ago

12 confessions.

Not because you’re failing.
Because you’re carrying the workload of an entire team.
If you’ve ever felt like you’re constantly busy but never making the progress you hoped for, this one’s for you.

You started your business to create freedom—not to be buried in it. by @virtually_lex

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3 months ago

Everyone sees the polished Instagram feed, the quick email responses, the consistent content, and the smooth client experience.

What they don’t see is the calendar that’s color-coded, the follow-up reminders, the inbox organization, the scheduling, the to-do lists, and the million little details happening behind the scenes.

That’s where I come in.

I help business owners spend less time juggling tasks and more time growing the business they actually started.

Because running a business shouldn’t mean doing everything yourself. by @virtually_lex

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4 months ago