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@gallup

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Organizations often overlook one of the biggest drivers of employee engagement: manager quality. Gallup research finds that companies fail to choose candidates with high managerial talent in 82% of their hiring decisions. That’s a costly mistake when managers account for at least 70% of the variance in team engagement and play a critical role in shaping high-performing cultures. Gallup CEO Jon Clifton joins @channelnewsasia to share the latest workplace insights and the connection between management, engagement and performance.
8
a month ago
Great leadership often starts with asking the right questions. Peter Drucker articulated this idea decades ago. Edward Jones built a management system around it, and Managing Partner Penny Pennington continues to lead by it. It begins with a series of essential questions: Who is your customer? What do they value? What can you uniquely provide? Are you building the capabilities to deliver it? What is your plan? And how will you know if you're succeeding? The questions may appear straightforward, but for leaders, the answers often require constant reflection and adaptation. Click the link in bio to watch the latest episode of Leading With Strengths as Pennington joins Gallup CEO Jon Clifton to discuss customer-centric leadership, purpose and what it takes to lead with clarity in a changing world.
1
a month ago
Employee engagement among Gen Z and younger millennials is at a critical low. Only 41% say that someone at work seems to care about them as a person, down from 54% in 2020. In Gallup’s latest Leading With Strengths interview, @Pacsun CEO Brieane Olson talks about what organizations consistently get wrong about engaging the next generation — and what it takes to bring young workers in, develop them and work alongside them to move the business forward. Olson’s approach to leadership has resulted in 12 consecutive quarters of sustained growth, a leadership team with an average tenure of 13 years and retention at an all-time high. Click the link in our bio to listen to the full conversation with Brieane Olson.
62
2 months ago
"What is so inspiring is that the majority of Americans today actually believe that the American Dream is unfinished - and that we are still building it together." Gallup CEO Jon Clifton spoke at #MIGlobal 2026 last week about how Americans currently feel about the attainability of the American Dream. Catch the replay: https://milkeninstitute.org/content-hub/event-panels/part-3-american-dream-250 #GlobalConference #Leadership #AmericanDream
14
2 months ago
In 2025, global employee engagement fell to 20% — the first back-to-back decline on record. What’s driving the drop, and what does it signal about the future of work? Explore the full findings in Gallup’s 2026 State of the Global Workplace Report — out now.
0
4 months ago
Uncertainty exposes how leaders think and act when the path forward isn’t clear. In Gallup’s latest Leading With Strengths interview, @nortonhealth President and CEO Russell Cox joins Gallup CEO Jon Clifton to discuss how disruption can accelerate organizational change and why difficult conditions reveal how leaders actually lead. Click the link in our bio to watch the full conversation.
6
5 months ago
Few issues demand stronger leadership right now than how organizations address artificial intelligence. According to Gallup, frequent AI use among leaders has risen from 17% to 44% since the second quarter of 2023. In Gallup’s latest Leading With Strengths interview, @nortonhealth President and CEO Russell Cox is clear: Leaders’ first responsibility is to remove fear and help people understand that AI is designed to support their work, not replace it. Click the link in our bio to watch the full conversation.
23
5 months ago
With more active conflicts than at any point in recent decades, a rapidly changing climate, and ongoing technological disruption, there is no shortage of contenders for “the most important problem in the world.” In the first-ever global survey of national priorities, a median of 23% of adults across 107 countries named the economy as their country’s most important problem. That figure is more than double the proportion naming work, politics or safety, the next-most-cited topics. Full findings in Gallup’s “The World’s Most Important Problem: What People Need Leaders to Hear in 2026” report - out now.
35
6 months ago
The U.S. has seen one of the largest drops in the percentage saying religion is an important part of their daily life that Gallup has recorded over any 10-year period since 2007. Tap the link in our bio for the full analysis.
4
7 months ago
If the office is no longer the center of work, what is? @gensler_design global co-chair Diane Hoskins shares the simple answer: people. In the latest Leading With Strengths interview, Hoskins joins Gallup CEO Jon Clifton to discuss why the future of work depends on maximizing performance, empowering individuality, and creating the energy that comes from collaboration and connection as a community. Click the link in our bio for the full conversation.
47
8 months ago
Few things are as important — or as difficult to grasp — as culture. And in fast-growing organizations, culture becomes even more critical, because how leaders scale it determines whether the brand stays strong or starts to dilute. In the latest Leading With Strengths interview, @scooterscoffee CEO Joe Thornton breaks down a challenge every growing organization faces: delivering a consistent brand experience while respecting what makes each location unique. In a national franchise system, that balance is essential. Click the link in our bio for the full conversation, or watch wherever you get your podcasts.
21
8 months ago
“Leaders move in a direction that is going to move the organization forward.” Harry Williams, president and CEO of the Thurgood Marshall College Fund, believes that great leaders have to take risks. Going out on the edge, experimenting and starting with yes energizes Williams. Under his leadership, TMCF’s revenue has grown over 250%, and the organization has emerged as a thought leader in equity, access and inclusion. In Gallup’s latest Leading With Strengths interview, Williams joins Jon Clifton to share how his approach to risk-taking has shaped his leadership and fueled lasting growth at the nation’s largest organization exclusively representing the Black college community. Click the link in our bio to watch the full conversation.
1
8 months ago
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